Frequently Asked Questions

Support

If I require technical support, where can I contact them?

For all assistance options, email info@gizasteel.com

I am experiencing an error while installing the software.

You may check these:

• The file may be corrupted—try downloading the installer again.

• Contact GIZA support: info@gizasteel.com

Software Features

What is the maximum number of sets I can create in a session?

The maximum number of sets you can create in a session is limited to 10.

How many templates can I add to a single set?

In a single set, you can add up to 10 templates.

What is the maximum number of sessions I can open in a single instance?

The maximum number of sessions you can create in a single instance is limited to 10.

Can I export templates from different sessions into one file session?

You can only export templates from the same session. For a demonstration on how to export templates, refer to the Export feature.

Can I import the same template(s) into different sets within an active session?

Yes, the system will detect duplicates and append the imported template to the sets.

Can I change the Design Method for each template?

The Design Method is set per session, not per template. This ensures consistency across all templates within the session.

Can I generate a single report for multiple templates?

You can generate reports in a single action, with each report being created as a separate PDF file for each template. However, generating a consolidated report is not possible. Refer to Report feature on how to generate reports.

System Recommendation

What are the optimal system requirements for installing and running the GIZA™ Miscellaneous Software?

Hardware:

Memory: 8GB RAM or higher

Storage: 3GB of available disk space

Processor: 4-cores 2 GHz or higher

Graphics: 4GB 128-bit or higher

Display: 1920x1080 or better

Software:

Operating System: Microsoft Windows 10 or later (64-bit)